As from 15-th of December 2004 Air Moldova has introduced its new product Frequent Flyer Loyalty Programme called – Air Moldova Club. The Air Moldova Club Programme has been specifically designed to award loyal customers of Air Moldova with different benefits and rewards.
The Air Moldova Club is based on accumulating awarded miles (Credit Miles), on all scheduled flights operated by Air Moldova. Depending on the flown distance and class of service, passenger will collect Credit Miles every time he will book and check-in on an Air Moldova flight.
Frequent Flyer Programmes are of interest for individual frequent travellers, as for those corporations, whose staffs are flying on business trips.
Because among our loyal customers Air Moldova has many Corporate clients, and not only Individuals, this programme gives the opportunity to reward and our Corporative customers as well.
The Air Moldova Club programme has four Status Levels: Basic, Prestige, Exclusive and the level specifically designed for corporations - Corporate.
Membership to the Air Moldova Club programme is free of charge.
Any person aged 12 years old or over, as well as corporations, can be enrolled as a Member of the programme.
Every traveller who would like to become a Member of Air Moldova Club will have to fill in an application form.
The application form can be found at Air Moldova offices, its subsidiaries, on board, at Air Moldova Representatives and at some of travel agencies.
Air Moldova also has the pleasure in offering a welcome gift of 300 Credit Miles when you become a Member of the Air Moldova Club.
Each Member will have a personal Air Moldova Club account to register their collected Credit Miles.
Every Corporation will be able to collect their Credit Miles in one account – Corporate.
At present, Credit Miles can only be collected on AIR MOLDOVA flights ; however, we plan to develop our program in the future so that you may be able to collect miles with future Frequent Flyer partners of Air Moldova (other airlines, hotels, banks, rent-a-car agencies, etc.).
After collecting the required Credit Miles, each Member can request an award, that being free tickets and/or upgrades from Economy class to Business class. Members have the possibility to issue their awards to family members or to friends.
Attaining higher level in the programme Prestige or Exclusive , Members will get additional benefits like:
Waitlist priority
Check in at business class desks where available
Plastic FFP tags for checked and hand luggage
Baggage allowance
Free use of business class lounges where available
And others.
Air Moldova has a Service Centre for the Air Moldova Club based in Chisinau, which will always be glad to answer at all your questions regarding the Air Moldova Club Programme.
Contact details of the Air Moldova Club Service Centre are as follows:
+373 22 52 63 37
+373 22 52 64 2 8
+373 6 918 91 70
E-mail: ffp@airmoldova.md
The start of the Air Moldova Club programme is the next step of Air Moldova to improve its service level towards passengers.
Air Moldova staff at Chisinau and abroad will be constantly at your service in order to make your trip as pleasant as possible.
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