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ARTICLE 3 : TICKETS

1. General Provisions
a) The ticket constitutes the evidence of the contract of carriage between Carrier and the passenger named on the ticket ,and he may be required to produce appropriate identification.
b) A ticket is not transferable. If a ticket is presented by someone other than the person entitled to be carried there under or to a refund in connection therewith, Carrier shall not be liable to the person so entitled if in good faith it provides carriage or makes a refund to the person presenting the ticket.
c) The ticket will be issued only upon full payment of the applicable fare or in accordance with credit arrangements established with Carrier. Some tickets are sold at discounted fares which may be partially or completely non-refundable. Passenger should choose the fare best suited to his needs.
d) A person shall not be entitled to be carried on a flight unless he presents a ticket valid and duly issued in accordance with Carrier's practices and which contains the flight coupon for that flight and all other unused flight coupons, and the passenger coupon. A passenger shall not be entitled to be carried if the ticket he presents is mutilated or if it has been altered otherwise by Carrier or its authorized agent. Passengers shall retain the passenger coupon and all unused flight coupons throughout their journey and shall present them to Carrier or its staff whenever requested.
e) In case of loss, theft or mutilation of a ticket (or part thereof) by the passenger, upon the passenger's request Carrier will replace such ticket (or part of it) by issuing a new ticket, provided there is evidence, readily ascertainable at the time, that a ticket valid for the flight(s) in question was duly issued and provided that the passenger signs an agreement to reimburse Carrier for any costs and losses, up to the value of the original ticket, which are incurred by Carrier for misuse of the ticket. Where such evidence is not available or the passenger does not sign such an agreement, Carrier issuing the new ticket may require passenger to pay up to the full ticket price for a replacement ticket, subject to refund if and when Carrier is satisfied that the loss or mutilated ticket has not been used before the expiry of its validity. If, upon finding the original ticket before the expiry of its validity, the passenger surrenders it to Carrier issuing the new ticket, the foregoing refund will be processed at that time. The issuing carrier may charge an administration fee for these services, unless the loss, theft or mutilation was due to negligence of the issuing carrier, or its agent.
f) After their use, the flight coupons remain the property of the issuing Carrier.

2. Period of validity
Except as otherwise provided in the ticket, these Conditions, or in applicable tariffs (which may limit the validity of ticket, in which case the limitation will be shown on the Ticket), a ticket is valid for:
a) one year from the date of issue; or
b) subject to the first travel occurring within one year from the date of issue, one year from the date of first travel under the ticket.

A ticket issued at a special fare is valid for carriage only for the period and subject to the conditions as notified by Carrier in its tariff regulations.

3. Extension of validity
A. If a passenger is prevented from traveling within the period of validity of the ticket because Carrier:
a) is unable to provide space on the flight at the time such passenger requests reservation;
b) cancels the flight on which the passenger holds a reservation;
c) omits a scheduled stop, being the passenger's place of departure, place of destination or a stopover;
d) fails to operate a flight reasonably according to schedule;
e) causes the passenger to miss a connection;
f) substitutes a different class of service;
g) is unable to provide previously confirmed space, the validity of such passenger's ticket will be extended until Carrier's first flight on which space is available for that passenger in the class of service for which the fare has been paid.

B. When a passenger after having commenced his journey is prevented from traveling within the period of validity of his ticket by reason of illness, Carrier will extend the period of validity of such passenger's ticket until the date when the passenger become fit to travel or until Carrier's first flight after such date , from the point where the journey is resumed on which space is available in the class of service for which the fare has been paid.
Such illness must be attested to by a medical certificate. When the flight coupons remaining in the ticket involve one or more stopovers , the period of validity of such ticket will be extended for not more than three months from the date shown on such medical certificate. In such circumstances, Carrier will extend similarly the period of validity of tickets of the passenger's spouse or of members of his immediate family accompanying an incapacitated passenger.

C. In the event of death of a passenger en route, the tickets of persons accompanying the passenger may be modified by waiving the minimum stay or extending the validity. In the event of a death of the spouse or the immediate family of a passenger who has commenced travel, the passenger's tickets and those of his immediate family accompanying the passenger may be likewise modified. Any such modification shall be made upon receipt of a proper death certificate and any such extension of validity shall be for a period no larger than 45 days from the date of the death.

4. Coupon sequence and use
a) Carrier will honor flight coupons only in sequence from the place of departure as shown on the ticket. The ticket will not be honored and will lose its validity if all the coupons are not used in the sequence provided in the ticket.
In particular the ticket does not entitle the passenger to commence his journey at any of the specified stopover points if the first coupon for an international flight has not in fact been used for transportation.
b) The passenger wishing to change any aspect of his itinerary (i.e. the place of departure, a stopover or the place of destination as mentioned in the ticket),shall contact Carrier in advance. The fare for the revised itinerary will be calculated and the passenger will be given the option of accepting the new fare or maintaining his original itinerary.
Should the passenger be required to change any aspects of his itinerary due to Force Major, he shall contact Carrier as soon as practicable and Carrier will use reasonable efforts to transport the passenger to his next stopover or place of destination, without recalculation of the fare. Carrier will only do so if the passenger has given evidence to Carrier for passenger's force major.
c) Should the passenger change his original itinerary without the consent of Carrier, Carrier will assess the correct price for the revised itinerary. The passenger will have to pay any difference between the fare of the original itinerary and the fare of the revised itinerary. If the new fare is lower, the difference shall be reimbursed by Carrier to the passenger.
d) Each flight coupon will be accepted for carriage in the class of service specified therein on the date and flight for which space has been reserved. When flight coupons are issued without a reservation being specified thereon, space will be reserved on application subject to the Carrier's Tariffs and the availability of space on the flight requested.

5. Name of the Carrier
Carrier's name may be abbreviated in the ticket.

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